The mathematics of indifference

July 16th 9.30 am Kuala Lumpur International Airport.
I sent my mom off to India today. While waiting around anxiously to make sure she actually got onto the flight, I found myself listening to the flight announcements. Imagine my surprise, nay, shock, when I heard the flight announcement for the flight to India. The announcement was first made in Malay which was a little odd, but it is our national language. The announcement was later repeated in English, which is fairly standard as English is the international aviation language. The language of the third repetition of the flight announcement though, that one made my jaw drop. The announcement was in Mandarin! The fourth and final language was Arabic! I was completely flabbergasted. I cannot begin to describe how completely floored I was. Soon that sheer disbelief turned into anger.
Kuala Lumpur International Airport is being touted as the best international airport in the world. We live in a multinational country and Indians are one of the three major races in this country. Despite this, the international airport in this multinational country chooses to ignore the language of this minority group. There is simply no justification for this. The majority of passengers on that flight are Indians; they do not speak Malay or Arabic or Mandarin. The airport blatantly chooses to disregard this statistic and instead makes an announcement for perhaps the one passenger who may be boarding the plane headed for Chennai.
What sheer arrogance? What sheer stupidity! How do these people make any money by treating their customers this way? More importantly, which moron awarded them the title of best international airport?