The hospitality industry. Don't you find it ironic that this industry is where you usually find the grumpiest, snarliest, most unpleasant people ever? I always look at snarky wait staff or rude management and wonder what happened to make them as surly as they are.
Being in the industry myself, it is a constant battle to remind oneself that people don't set out to be idiotic and ruin your day. Sometimes, 'stupid is as stupid does'.
There are also different cultures at play and the world is becoming a smaller place. The fight to keep one's identity is becoming militant. 65 million years ago, we decided that there was safety in being the same, today we are all about celebrating the differences in each other. Of course, that means when you see someone wearing the same dress as you, you either bawl your eyes out or try and rip the dress of them!
So many set out to be different, individual, difficult. Where every rule is a suggestion and every price a negotiation.
It is the dichotomy of human nature that a customer is not considered cheap for asking for a discount but a restaurant is considered cheap for not giving one. Never mind the effort and the cost that went into the service and food. Rarely if ever does a guest consider that it is in fact rude to ask for a discount. The truth is, asking for a discount devalues the service provided. It is akin to highway robbery!
Just Me!
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